To offer more desirable services in compliance with standards of international electronic banking and to promote customers' satisfaction and making the best use of new technologies, Bank Keshavarzi has launched a Telephone Banking and System, through which the customers are provided with services and account information including real time account balance; summary of last three transactions; statement displaying the last 30 transactions (received through fax); status of issued checks; amount of profits deposited to the account; payment of bills; instant transfer of funds etc.
The original systems were initiated using fax software and modem. However, with expansion of the network and demand rise as well as development of plans to promote services and remove restrictions, some new systems were installed based on professional telephone cards since 2003. ABI's telephone cards are equipped with various capabilities such as high processing power and the ability to respond to several telephone lines simultaneously.